Support

A link sending buyers to the wrong store? A redirect not picking up your affiliate tag? A question about your account or billing? Tell us and a real human answers — no ticket maze, no bot.

Faster than waiting on a reply: browse the help guides — setup, affiliate tags, and why a link sent someone to the wrong store.

Email us

support@getshownote.com

We read every message and aim to reply within one business day.

What to include

To get you a fix on the first reply, send along:

the shownote link or choice page in question (the full URL);
what you expected to happen, and what happened instead;
the store, country, or device involved, if it only goes wrong in one of them.

Other ways to reach us

For privacy or data requests, see our Privacy Policy. For the terms governing your use of shownote, see our Terms of Service.